Restaurants are investing in AI and unified commerce to enhance personalization and the customer experience.
Report
| Apr 24, 2024
Article
| Apr 25, 2024
Inflation is on the rise and the competition for consumer dollars is heating up between restaurants and retailers. Here are five insights into how consumers are purchasing their food as prices continue to rise.
Article
| May 1, 2024
QSR customers focused on value in Q1: The common thread in the earnings of Starbucks, McDonald’s, Yum Brands, and Restaurant Brands International is that consumers are feeling jittery.
Article
| May 1, 2024
Forecasts
| Nov 3, 2023
Source: Insider Intelligence | eMarketer
In just five years, retail media went from a $1 billion segment to a $30 billion segment. With US omnichannel retail media ad spend poised to reach $59.98 billion this year, per our October 2023 forecast, non-retail industries from health and fitness to restaurants and financial institutions are looking to build out their own media networks.
Article
| Feb 12, 2024
Chart
| Jan 25, 2024
Source: Capterra
Chart
| Jan 25, 2024
Source: Capterra
Forecasts
| Jul 25, 2023
Source: Insider Intelligence | eMarketer
On today's podcast episode, we discuss what Fortnite developer Epic Games' win over Google means, whether McDonald's new restaurant brand will be a success, why women's sports worldwide are exploding right now, if video streaming bundles are inevitable, how AI rules can keep pace with AI development, who's planning to live underwater in a few years, and more. Tune in to the discussion with our analysts Ross Benes, Bill Fisher, and Carina Perkins.
Audio
| Dec 15, 2023
Chart
| Dec 19, 2023
Source: Raydiant
Forecasts
| Jan 13, 2023
Source: Insider Intelligence | eMarketer
Article
| Aug 17, 2023
DoorDash’s grocery business is booming, and Instacart is leaning on advertising to tide it over as its delivery volumes are down. Perhaps taking a cue from both, Uber Eats continues to add non-restaurant delivery partners while also building out its advertising platform.
Article
| Aug 16, 2023
Forecasts
| Aug 22, 2022
Source: Insider Intelligence | eMarketer
Restaurants and retail verticals are driving growth. mPOS solutions can help restaurant staff more efficiently wait on—and turn—tables, providing opportunity for leading providers Lightspeed, Toast, and NCR Voyix. And 39% of retailers report planning major mobile device upgrades for store associates, per a 2024 study by RIS News and IHL Group.
Report
| Mar 27, 2024
American Express could launch a network that leverages its restaurant app, Resy. Apple could sell advertisers on its purchase data from Apple Pay. “Anyone who has access to first-party purchase data has to be thinking through how they can monetize and productize that data,” said Marzano.
Article
| Apr 15, 2024
The No. 1 category that consumers will cut back their spending in response to inflation/rising prices is restaurants, bars, or food delivery services, per April 2023 data from Numerator. If brands are considering a price increase, they need to conduct thorough research beforehand and ensure that their product quality and customer service remain best in class.
Article
| Mar 1, 2024
Forecasts
| Aug 22, 2022
Source: Insider Intelligence | eMarketer
Why we care: Restaurants, bars, or food delivery services are the top category that US adults cut spending in response to rising prices, per April 2023 data from Numerator. As consumers remain price sensitive, the brands that can help them indulge at a reasonable price point will win out. This was originally featured in the Retail Daily newsletter.
Article
| Mar 5, 2024
Taking ownership of an entire building also gives companies free rein to refine and upgrade the in-store experience, which these days can include restaurants, museums, and private salons for VIP customers. “LVMH would never” have updated its Christian Dior Paris flagship to include a café, rose garden, and other features if it didn’t own the property, CFO Jean-Jacques Guiony told Bloomberg.
Article
| Apr 8, 2024
More than 30% of the card’s pay now volume and more than 20% of the card’s pay later volume were in categories that Affirm did not historically address—like grocery, restaurants, and auto parts and services. Grocery stores and restaurants are predominantly in-store purchases—areas BNPL has struggled to tap into. Looking forward: Affirm forecasted strong but slower growth next quarter.
Article
| Feb 12, 2024
The boost was strongest for restaurant sales: Digital wallet transactions averaged $44 per ticket, versus $33 for non-wallet sales—a 33% jump. Retail sales got a 17% bump from wallet users, and digital wallet grocery sales were up 4%. Digging deeper: Demographic trends played a big role in boosting digital wallet transactions.
Article
| Mar 18, 2024
Breaking with tradition: While retail remains a mall staple, experiences and restaurants are major drivers of mall traffic, per Placer.ai’s report. That’s good news for Netflix, which plans to open two brick-and-mortar locations in 2025. The first, within the King of Prussia Mall in Pennsylvania, will feature a 250-seat theater, amusement rooms, dining space, and a retail marketplace.
Article
| Apr 8, 2024
“Now, a lot more spending is going toward services, restaurants, and travel.”. These experiences, and the backlog of special events such as weddings, are also bolstering spending in apparel, footwear, and accessories. This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.
Article
| Apr 2, 2024